To Make a Booking
1.To book Saturday to Saturday week/weeks please click on the VisitScotland Secure Online Booking Facility link below to secure your booking immediately.  VS charge a 10% deposit on booking, with the balance of payment due two months ahead of your arrival date payable to ourselves, please see payment options below.  Please Note: This system will return and 'unavailable' result for periods outwith Saturday to Saturday bookings as well as for periods that are actually unavailable.

2.If you prefer to make your booking with ourselves or for bookings other than Saturday to Saturday bookings, short breaks, late availability offers etc :- Please first check that your dates are available by contacting Janet or Alastair either by telephone on 01721 729992 (+44 1721 729992) or on 07762 180229 (+447762 180229) or by emailing: apartmentbyroyalmile@hotmail.com  We will then hold the dates for you pending confirmation of booking.
To confirm your booking please complete the booking form below and return it to us together with your deposit:- £50.00 for short breaks: £100.00 per week booked: For New Year and Edinburgh Festival dates: £200.00 per week booked. The balance of rental is due two months ahead of your arrival date.
Travel Insurance: Before finalising bookings/making payments we advise travel insurance. This is particularly important for those booking for periods exceeding one week, as these longer bookings can be difficult to re-let, especially if a cancellation is made close to the arrival date.

Payment:
1.We accept cheques drawn on UK bank accounts which should be made payable to Janet Cumming. (Only exception is for last minute bookings made within a few days of arrival when we require a credit card payment at the time of booking or if this isn't available, we can accept cash payment on arrival. Please note that payment on arrival is not acceptable for dates booked in advance)
2. Payment by Mastercard or Visa for which we require:- a).Sixteen digit card number: b).The start date (if available): c).The end (expiry) date as shown on the card: d).The security number from the back of the card: (last three digits of the number along back of card): e).The exact name on the card: f).The full address including any house/street number and postcode of the card holder as registered with your credit card company: Lastly - please send us a note either by e-mail or by post (on booking form) to the effect that you are authorising your credit card to be debited for the deposit amount and also for the balance of rental when it falls due.
3. International Payment Form. This is a method which you may prefer to use when transferring funds from a currency other than Sterling. We will supply necessary bank details via e-mail. Please Note: If the payment reaching our bank account is less than the agreed sum of the rental, the balance must be paid on arrival, conversely if the amount received exceeds the agreed rental, the excess amount will be refunded on arrival.
4. BACS This method is quick and easy if you use on-line banking within UK - BACS can also be accessed via your local bank. As above, we will supply our bank details via e-mail.
Please Note. We do not have a secure site, therefore we recommend either telephoning with credit card details to +44 1721 729992 (outside UK) or 01721 729992 (within UK) or adding the details to your completed, signed booking form if posting.

Booking In / Booking Out Times:
The flat is available from 2.00pm on day of arrival and must be vacated by 9.30am/10.00am on day of departure.
 
Booking in early: If you expect to arrive in Edinburgh before 2.00pm, it is usually possible to leave luggage at the flat from 10.00am onwards as long as you let us know when to expect you. Please confirm the time you expect to leave your luggage. We regret we are unable to accept luggage before 10.00 a.m. as the previous guests' rental time extends to 10.00 a.m. on the morning of their departure. 

Grocery Orders:
It is possible for you to order groceries online.  There are several local food shops/supermarkets which deliver to St. Mary's Street including:- Real Foods: Sainsuburys: Tesco: Waitrose: Asda
 
Cancellations:
In the UK, the acceptance of a hotel/apartment booking by telephone or in writing is generally regarded as a legally binding contract. If you have cause to cancel your reservation, please advise us immediately and confirm this in writing/by e-mail to us. If we are unable to re-let the accommodation we are entitled to claim compensation, up to the whole of the agreed price.
It is therefore in your interest that we recommend holiday insurance.
We will make every effort to re-let the accommodation on your behalf. Should the accommodation be re-let for the whole of the period you have booked and at the full price, we will return all monies - including deposit - paid to us, less a small amount for administration. Should the accommodation be re-let for only part of the period you have booked, we will return that portion of the rental to you.